TheLunarEngine

Privacy policy

How we handle information when you visit our website or send us a project inquiry.

Who we are

TheLunarEngine is part of RamosData. The legal entity responsible for this website and the personal information described here is [Legal entity name], at [Registered address].

Information we collect

Our intake form asks for your name, work email, organization, role, project type, workflows to improve, existing systems or integrations, approximate timeline, optional budget range, and consent. We also receive what you write in free-text fields. A hidden spam prevention field may be submitted. Please avoid sending confidential records or sensitive personal information in an initial inquiry.

When you visit the site or submit the form, technical data such as your IP address and request details may be processed to deliver the site, troubleshoot errors, and rate-limit repeated submissions. Hosting log details and retention are [Hosting log details to confirm].

We do not use tracking analytics today. We will update this policy before enabling any analytics.

How we use information

  • Review your inquiry, respond, and consider a proposal for the work you describe.
  • Operate and protect the site, including spam prevention and rate limiting.
  • Meet applicable legal obligations and address legitimate disputes or requests.

Sharing and processors

We use a hosting provider to make the site available. When an inquiry delivery route is configured, submissions go to our designated inbox through an email delivery provider such as Resend, or to a configured webhook recipient. Those services may process information on our behalf. The active providers, recipient, and downstream storage are [Providers and recipients to confirm].

If no delivery route is configured, the form is unavailable and no inquiry is delivered through it. We may also disclose information where applicable law requires it.

International transfers

Hosting and delivery providers may process information in other countries. Their actual locations and any required transfer safeguards are [Transfer locations and safeguards to confirm].

Retention

We intend to keep inquiries only as long as needed to respond, manage a potential business relationship, and meet applicable obligations. The specific period is [Retention period]. The deletion process for inboxes, webhook destinations, and hosting logs is [Deletion process to confirm].

Security

Our team takes reasonable steps to protect information in transit and limit access to people and providers who need it. No transmission or storage method is completely secure. Specific operational safeguards are [Security measures to confirm].

Your rights

Depending on your jurisdiction, you may request access to, correction of, or deletion of your information, and object to certain processing. Other local rights may apply. Contact us below; we may need to verify your identity before acting on a request.

You may also have the right to complain to a data protection supervisory authority. The relevant authority and response process are [Supervisory authority and process to confirm].

Cookies and advertising

We use strictly necessary browser storage to operate the site, for example to remember your cookie choice.

With your optional consent, we use Google Ads and Meta (Facebook and Instagram) technologies to measure which advertising brings visitors to our site and which leads to an inquiry. These services may receive cookie identifiers, the pages you visit, campaign information, and a conversion event when an inquiry is successfully sent. Nothing from these services loads until you choose “Accept” in the cookie banner. If you choose “Decline”, no advertising technologies are used.

You can change or withdraw your choice at any time with “Cookie settings” in the site footer. Our cookie policy lists each cookie, its purpose, and how long it lasts. Google and Meta process this data under their own privacy policies, and may transfer it outside your country: [Transfer safeguards to confirm].

When you send a project inquiry, we also keep limited campaign information from the start of your visit with it (for example the campaign tags in the link you followed, an ad click identifier, the page you landed on, and the referring site), so we understand which campaign led to the inquiry. This is stored only in your browser session until you submit the form, and is not set as a cookie. Retention follows the inquiry: [Retention period].

Children

This site is for business inquiries and is not directed to children. If you believe a child has sent us information, contact us so we can review and address it.

Changes

We may update this policy when our practices or legal obligations change. We will post the revised text here and update the effective date. Where required, we will give additional notice.

Contact

For privacy questions or requests, contact our team through the contact details once published. Our legal address is [Registered address].

Items to confirm

  • Legal entity, address, jurisdiction, contact address, and effective date.
  • Providers, recipients, storage locations, and transfer safeguards.
  • Legal bases, supervisory authority, and local rights notices.
  • Retention, deletion, security, hosting logs, and actual cookie behavior.